Terms of service

At Chand Makeup Store, we aim to provide our customers with a simple and reliable online shopping experience. By accessing or using our website, you agree to the following Terms of Service.

Products and Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, and availability are accurate.

However, slight differences in product color, packaging, appearance, or design may occur due to lighting, photography, screen settings, or manufacturer changes.

Orders

When placing an order, customers are responsible for providing accurate and complete information, including their name, phone number, and delivery address.

We may contact customers by phone or WhatsApp to confirm an order before dispatch.

Chand Makeup Store reserves the right to cancel or refuse an order if the product is unavailable, information is incorrect, or the order cannot be verified.

Prices

Product prices displayed on our website may change at any time without prior notice.

Applicable shipping or Cash on Delivery charges may be added to the order where applicable.

Cash on Delivery

For Cash on Delivery orders, the customer must pay the total order amount at the time of delivery.

Customers should ensure that someone is available at the provided address to receive the order.

Cosmetic Products

Customers are responsible for checking product ingredients and usage instructions before using any cosmetic or personal care product.

If you have sensitive skin or known allergies, we recommend checking the ingredients carefully before use.

Intellectual Property

All content available on the Chand Makeup Store website, including logos, images, text, graphics, product descriptions, and other materials, is protected and may not be copied, reproduced, or used without permission.

Limitation of Liability

Chand Makeup Store is not responsible for delays caused by courier companies, incorrect customer information, weather conditions, or other circumstances beyond our reasonable control.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding these Terms of Service, please contact Chand Makeup Store through the contact information provided on our website.