Shipping Policy

Thank you for shopping with Chand Makeup Store. We aim to process and deliver your orders as quickly as possible.

Order Processing

Orders are normally processed after confirmation. We may contact you by phone or WhatsApp to confirm your order and delivery information.

Processing times may vary depending on product availability and order volume.

Delivery Time

Delivery times may vary depending on your location and courier service.

Estimated delivery time will generally be communicated at the time of order confirmation.

Please note that delivery may take longer during:

• Public holidays

• Sale events

• High order volumes

• Unforeseen courier delays

• Weather or other circumstances beyond our control

Delivery Areas

We deliver orders to available locations within Pakistan through courier and delivery services.

Shipping Charges

Shipping charges, if applicable, will be displayed or communicated during the ordering process.

Any applicable Cash on Delivery charges will be communicated before order confirmation.

Order Confirmation

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

Please provide an accurate phone number and delivery address to avoid delays.

Delayed or Failed Delivery

If a delivery is delayed or cannot be completed because of an incorrect address, unavailable recipient, or repeated delivery attempts, additional charges or order cancellation may apply.

Receiving Your Order

Please check the package when you receive it. If the package appears damaged or you receive an incorrect item, contact us as soon as possible with your order details and supporting photos or video.

Contact Us

If you have questions about your shipment or delivery, please contact Chand Makeup Store through the contact information provided on our website.